Halifax Travel Insurance Review

Everything you need to know before you buy travel insurance from Halifax!

The experts say:

Are you planning a trip and looking for the best travel insurance? Look no further than Halifax's URCA policy! Rated highly by Which?, it scored an impressive 72%, and placed 33rd out of all 71 providers. It offers superior Covid cover, a whopping £10,000,000 in medical expenses cover, and includes airline failure protection as standard. You'll also get £2,500 of baggage cover and £5,000 cancellation cover. Excess payable on medical claims is not known, but Fairer Finance has not rated this policy - so you can rest assured that your finances are in safe hands.

What Halifax customers are saying right now:

The Good

• :thumbsup: Good fraud service and quick response times when calling.
• :ok_hand: Online banking systems that work well.
• :moneybag: Competitive rates and deals available.
• :rocket: Quick and easy account setup process.
• :iphone: An app with good features but minor technical issues.

The Bad

• 😡 Poor customer service and I.T systems, leading to long call wait times and difficulty in using online banking
• 😠 Broken systems, resulting in frustration and difficulty in accessing accounts
• 😡 Unethical staff practices, such as blocking access to accounts without valid reason and accessing customers' accounts from home

Halifax customer reviews summary

Halifax travel insurance has been receiving mixed reviews from customers lately. From blocked accounts to poor I.T systems, it seems that a lot of people are having trouble with the service. On the plus side, the fraud service is strong and phone calls are answered quickly. Overall, the experience is a bit of a rollercoaster but could be improved with better customer service and more reliable systems. Score: 6/10