How do I cancel my policy?

If at any time you would like to cancel, please contact us and your policy will be cancelled the day we receive your notice.

For non-payroll deduct customers, you can adjust your coverage levels in your Customer Account to reduce your policy premiums to have the right level of coverage at the right price for you and your pet.

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* Select a plan that reimburses 70%, 80%, or 90% of the cost of eligible treatment. Limited to covered expenses.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company, a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company, a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254. Pets Best Insurance Services, LLC (CA agency #0F37530) is a licensed insurance agency located at 10840 Ballantyne Commons Parkway, Charlotte, NC 28277. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.